FAQ

Leasing & Touring

What lease terms do you offer?

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Do you offer self-guided tours or virtual tours?

What is the application process and what are the requirements?

How do I apply online?

Pricing, Fees & Rent

What are the fees associated with move-in?

Are there any additional monthly fees?

What is included in the rent?

Pet Policy

What type of pets are allowed?

Are there breed or weight restrictions?

Is there a pet fee or pet deposit?

Is there an on-site pet wash station/pet zone?

Amenities & Community Features

What amenities does the community offer?

Is there package delivery or storage?

Is parking available? Is it reserved or first-come?

Are there EV charging stations?

Is the pool seasonal or year-round?

Is there a coworking space or work area?

Is there bike storage?

Is the fitness center 24/7?

Apartment Features & Finishes

What types of finishes are offered (flooring, countertops)?

Do apartments have in-unit washer and dryer?

What is the Latch keyless entry system?

Location & Neighborhood

What neighborhood is the community located in?

What are nearby employers or business centers?

What schools are nearby?

What are nearby dining and entertainment options?

Resident Experience

Do you host resident events or programming?

Is The Lydian a smoke-free community?

How do I contact the management after hours?

Safety & Security

Are buildings controlled access?

Are common areas monitored by security cameras?

Utilities & Services

Which utilities are included in my rent?

How do I set up electricity, gas, or internet service?

Is trash/recycling managed by the building?

How do I submit a maintenance request?